Training Volunteers to Answer HELPLINE for Patients in Covid-19 Isolation Units – Egypt

This training was used with psychologists and psychiatrists volunteering to answer a HELPLINE to give emotional support to patients in
Covid-19 Isolation Units. It follows a training done for the same Volunteers to answer a HELPLINE for Medical Professionals. The training uses a modification of PFA for a telephone HELPLINE. Please let me know if you find it useful

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