Humanitarian Quality Assurance: Philippines Evaluation of Oxfam’s humanitarian response to Typhoon Haiyan (Yolanda)

As part of a wider organisational undertaking to better capture and communicate the effectiveness of its work, Oxfam has developed an evaluative method to assess the quality of targeted humanitarian responses. This method uses a global humanitarian indicator tool (HIT), which is intended to enable Oxfam-GB to estimate how many disaster-affected people globally have received humanitarian aid that meets established standards of excellence. Equally importantly, it enables Oxfam-GB to identify areas of comparative weakness on a global scale that require institutional attention and resources for improvement. This tool consists of 12 quality standards with associated benchmarks and a scoring system. It requires documented evidence, complemented by verbal evidence, to be collected and analysed against these benchmarks. A score is generated for the programme’s results against each standard and as a cumulative total. This report applies the HIT evaluation methodology to the Oxfam Philippines response to Typhoon Haiyan (Yolanda).

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