Community-based health care, including outreach and campaigns, in the context of the COVID-19 pandemic

This guidance addresses the specific role of community-based health care (see Box 1) in the pandemic context and outlines the adaptations needed to keep people safe, maintain continuity of essential services and ensure an effective response to COVID-19. It is intended for decision-makers and managers at the national and subnational levels and complements a range of other guidance, including that on priority public health interventions, facility-based care, and risk communication and community engagement in the setting of the COVID-19 pandemic. National policies and capacities for community health services vary widely. Some of the activities discussed in this guidance may require skills, equipment and supplies that are only available at primary care facilities in some settings. Adaptation of this guidance to resource context will be essential to avoid placing unrealistic expectations on local community health care teams.

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