Privacy Policy

Who we are

MHPSS.net is a hosted online platform that enables registered members to share resources and learning, create and join groups of shared interest, and connect and interact with one another.

Our website address is: https://app.mhpss.net.

What personal data we collect and why we collect it

MHPSS.net maintains your account and data because you have actively signed up to the platform as a member and have provided consent and information for the legitimate retention and processing of your data.

Your personal information

Your personal information include your login and account information, contact details, personal information details and images you have shared on your profile page, and public activity on the site such as uploading resources, joining public groups and connecting with other members.

Your profile and activity information is shared on the site to serve the purposes of enabling access to resources and building an online community of practice and can be accessed by the MHPSS.net team and the network members.

We also use your contact details for the purposes of emailing you with site notifications, event updates and newsletters.

As part of our site management and analytics tools, certain data is automatically collected from your device or web browser and used to collectively analyse site related activity and trends.  Data collected in this way includes cookies, IP addresses, and data identifying web browser, language and version.  This information helps us to understand how well the site is performing, optimise and operationalize the platform’s services, and conduct general research and analysis.  The information is processed for site analysis by the MHPSS.net team and MHPSS.net site administrators.

In addition, the site contains and processes other personal information provided by you as follows: comments (including posts and replies); media (including images and videos), cookies, and location.  Please see the specific details on how your information is treated with regards to your privacy below:

Comments

Members may leave comments during their visits to the site.  If you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.  The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website are able to download and extract any location data from images on the website.

Cookies

Cookies consist of information sent by a web server to a web browser, which is stored by the browser and then sent back to the server each time the browser requests a page from the server.  This allows the web server to identify and track the web browser.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.  These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices.  Login cookies last for two days, and screen options cookies last for a year.  If you select “Remember Me”, your login will persist for two weeks.  If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser.  This cookie includes no personal data and simply indicates the post ID of the article you just edited.  It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.).  Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We carry out regular monitoring and evaluation of site-related activities in order to inform ourselves about site performance and trends and to guide site development.  Such research and analyses are usually conducted through Google Analytics and utilising WordPress related plugins and tools that enable us to track site activity.

Who we share your data with

The platform is built on a WordPress site, and further utilises Mailchimp, Survey Monkey and Google Analytics to carry out site related activities and analyses.

Please see the links to their privacy policies: WordPress Privacy PolicyMailchimp Privacy Policy, Survey Monkey Privacy Policy; and Google Privacy Policy.

How long we retain your data

We retain the information you have provided us during your membership, and delete it when you cease membership.

If you leave a comment, the comment and its metadata are retained indefinitely.  This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile.  All users can see, edit, or delete their personal information at any time (except they cannot change their username).  Website administrators can also see and edit that information.

What rights you have over your data

You can request an exported file of the information held on the site about you by contacting one of our network hosts: Tashiya de Mel <tashiya@mhpss.net> or Shilpa Samaratunge <shilpa@mhpss.net>.

If you no longer wish to be a member, please contact either Tashiya or Shilpa and we will remove your name and information from our membership database.

You can also request that we erase any personal data we hold about you.  This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we share your data

We do not  rent, trade or sell your personal information to third parties, including other organisations or businesses.

However, we may reasonably share information about you with those employed by MHPSS.net and to its subcontractors in the course of carrying out activities geared towards facilitating the purposes of the platform, further site development and/or carrying out site performance related research and analyses.

We may share your information in situations where we may be legally required to do so.

How we protect your data

Your personal information and data is held securely on our site.  We will inform you if we have any concerns about breaches of site security.

We may update our privacy policy from time to time. When we do so, we will inform you in the event of the update and you may check this page for further details.

If you have any further questions or clarifications, please do not hesitate to contact us.
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